Supervisor, MXO Drive Support (Mid Shift)
About this role
Job title: Supervisor, MXO Drive Support (Mid Shift)
About the Team
Merchant
Experience
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Operations (MXO) powers the day-to-day experience for DoorDash's merchants—from onboarding through long-term partnership. The Drive Support team specializes in resolving our most complex operational challenges while partnering closely with Product, Engineering, Sales, Quality, and Operations to continuously improve the merchant experience.
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We don't just resolve issues—we identify patterns, influence product improvements, and build scalable solutions that help merchants succeed.
About the Role
As a Supervisor on the Drive Support team, you will lead a high-performing team of 15–18 Drive Specialists supporting DoorDash's most complex merchant experiences across multiple products and lines of business.
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