Supervisor I
About this role
About the Role The Supervisor partners with store leadership to create a customer-first, high-energy sales environment and provides exceptional floor supervision. This role drives store productivity and profitability through team coaching, goal setting, client development, and adherence to Kate Spade New York standards. As a brand ambassador, the Supervisor sets the tone on the sales floor and elevates service, selling behaviors, and operational excellence. What You'll Do
- Drive personal and team sales performance to achieve sales and KPI targets; analyze metrics and implement best practices to improve results.
- Build client relationships through proactive outreach and Kate Spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.
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