Supervisor (English- speaking) - Hybrid- High Tech Industry HS03
About this role
Supervisor (English- speaking) - Hybrid- High Tech Industry HS03
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Supervisor on our team, you will:
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
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