Student Success Advisor
About this role
Student Success Advisor
ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.
Student Success Advisors (SSAs) are responsible for the advisement, success, and eventual graduation of an assigned group of students. SSAs are focused on providing an exceptional student experience through ongoing student engagement and relationship building. SSAs also participate in university-wide retention and persistence efforts.
Basic Responsibilities
- Student Advising
- Caseload Management
- Department Operations
Essential Duties:
- Student Advising
- Assists in the support of new students through the onboarding process: conducting welcome calls, providing student training through Walk-to-Class sessions, and addressing impromptu new student questions and concerns
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