Store Specialist
About this role
About the Role The Store Specialist at OSJL plays a key role in creating a positive and engaging customer experience. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas—while adhering to company policies and merchandising guidelines. The role also provides oversight of assigned associates and activities. What You'll Do
- Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment.
- Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
- Promote Company-wide customer initiatives (donations, loyalty programs, promotions).
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