Store Service Coach
About this role
About the Role Nike Seoul Store Service Coach leads on-site store operations focused on premium customer service, sets the standard for service, and actively supports sales staff to deliver a premium consumer experience. The role involves overseeing store activities across selling, service, coaching, merchandising, scheduling, and business management to ensure outstanding performance. What You'll Do
- Demonstrate a strong on-site presence and set the standard for exceptional service, directly supporting the team and monitoring the store to deliver premium consumer experiences.
- As a coach, manage selling, service delivery, staff coaching and development, merchandising, scheduling, and business operations.
- Ensure visual merchandising and in-store selling standards are implemented and maintained.
- Communicate promotional information and maximize outcomes of each event.
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