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Staff Machine Learning Engineer, Agentic AI Harness & Quality

ServiceNow
onsite
Mountain View, California Posted Aug 5, 2026

About this role

Staff Machine Learning Engineer, Agentic AI Harness & Quality

We are looking for an experienced software engineer with machine learning expertise to join us in expanding Moveworks agentic AI capabilities, enabling increasingly magical user experiences and improving Moveworks agentic and conversational AI capabilities platform-wide.

As a member of the Agentic AI Harness & Quality team, you will have all the tools of modern agentic AI engineering at your disposal, from best-in-class LLMs, multimodal foundation models, and hybrid vector databases to all the infrastructure needed to tune, evaluate, and serve both models and agents in production. We are an eval-driven, data-centric team, and you will have the assistance of a world-class annotation team to build error-free, inclusive, and privacy-preserving datasets for tuning and evaluation.

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