Staff Design Operations Program Manager

A race is won by the driver, but it's decided in the pit lane: the crew that changes four tires in under two seconds so the driver never has to think about anything but the road ahead. Design Ops plays that role for Mercury's 40+ person design team, building the systems, tools, process, and rituals that let designers focus entirely on the work, not the mechanics behind it. We're looking for a Staff Design Operations Program Manager to serve as that pit crew as we build radically different banking*.

You'll define where Design Ops needs to go and why, build the systems and judgment that let the design org compound its quality and velocity as it grows, and represent that point of view with design leadership, cross-functional partners, and outside the company.