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Staff BIOS Customer Apps Engineer

Advanced Micro Devices
onsite
Bangalore, India

About this role

Staff BIOS Customer Apps Engineer

THE ROLE: AMD is looking for an experienced Customer Application Engineer to support AMD Embedded and x86 customers across BIOS, firmware, platform bring-up, customer issue triage, technical escalation, and production readiness. This role is the technical bridge between customers, FAEs, Product Management, Program Management, BIOS/Firmware Engineering, Platform Engineering, Validation, and Quality teams.

The CAE will own customer-facing technical engagement from initial requirement clarification through debug, workaround, engineering escalation, validation alignment, and closure. The role requires strong BIOS and platform expertise combined with customer-first communication, structured problem solving, and the ability to balance customer urgency with engineering execution discipline.

THE PERSON:

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