Talent Apply
Log in
All jobs
A

Sr. Customer Success Manager, ESM

Amazon
onsite
Shanghai, China; Beijing, China

About this role

About the Role The Sr. Customer Success Manager, ESM is a lead owner on the Asia Global Selling Existing Seller Management (ESM) team, focused on improving seller experience, efficiency, and impact through scalable programs. The role requires hands-on collaboration with multiple stakeholders, strong problem-solving, and the ability to translate data insights into actionable initiatives that drive growth for sellers and the business. What You'll Do

  • Act as single owner in ESM team on business domain and own business goal setting and team executions.
  • Drive business insights generation and provide guidance to account management team to help generate actionable next steps, and improve account management efficiency.
  • Accumulate in-depth Seller learning under each profile and generate business insights to help Sellers grow.

Read the full description on TalentApply

Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.

Clean up your CV

AI rewrites and formats your CV so it reads well and gets past screeners.

See how you score

Get your match percentage for this exact role before you spend time applying.

Apply professionally

Send a polished application in one click — no retyping the same details.

Track it easily

Follow every application in one place instead of digging through your inbox.

Free account · No card required

Your next opportunity starts here

Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.

Download app