Specialist, Sales Development
About this role
Job title: Specialist, Sales Development
About the Role Based in Yokohama, Japan, the Specialist, Sales Development will demonstrate the value of our client’s products through proactive customer engagement with a focus on selling and renewing contracts. The role partners with the Sales Manager to articulate product benefits and drive customer satisfaction and revenue.
What You'll Do
- Provide accurate weekly/monthly/quarterly sales forecasts
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to address customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage a high volume of customer contacts through phone and email each day – majority outbound
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