Specialist, Education Specialist (Accommodation Reviewer)
About this role
Specialist, Education Specialist (Accommodation Reviewer)
Bloomington, MN
Workplace Type: Remote Job: Learning Subject Matter Experts Schedule: FULL_TIME Req ID: 25401
The Customer Service Operations Support Analyst is responsible for reviewing and processing accommodation requests for the Accessibility and Accommodations Services Department. This includes evaluating case files, making accommodation determinations, and communicating directly with candidates, advocates, and clients regarding accommodation needs and outcomes. The role also researches and resolves non-standard requests, develops implementation plans for complex or unique situations, and collaborates with internal stakeholders to ensure appropriate solutions are identified and effectively implemented.
Role and Responsibilities
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