Site Reliability Engineer (SRE)
About this role
About the Role We are looking for a Site Reliability Engineer (SRE) to join our team and ensure the continuous, reliable operation of company services. This role involves proactive monitoring, incident response, and building resilient observability and escalation practices across our infrastructure. Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English. What You'll Do
- Ensure monitoring and uninterrupted operation of company services
- Write and maintain alerting rules and runbooks
- Perform triage of incoming incidents and initial diagnosis of issues
- Build and maintain escalation chains for incident response
- Participate in on-call rotations and post-incident reviews (RCA/postmortems)
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