Senior Service Engineer
About this role
Senior Service Engineer
Carrier is seeking a Senior Service Engineer to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution, and field team development.
Key Responsibilities
- Lead troubleshooting, root cause analysis, and resolution of chiller and HVAC system issues
- Support start-up, commissioning, maintenance, and emergency service activities
- Manage service contracts, preventive maintenance schedules, and customer satisfaction
- Provide technical guidance and coaching to technicians and field service teams
- Prepare technical reports, recommendations, and customer presentations
- Support repair, retrofit, and service contract business opportunities
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