Senior Patient Care Coordinator
About this role
Senior Patient Care Coordinator
The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Schedule: Saturday from 7:15 am to 5:15 pm PST
Locations: 904 7th Ave, Second Floor, Seattle WA 98104
May be required to travel for coverage at other locations, as needed
Primary Responsibilities:
- First point of contact for our patients. Sets the tone for a positive experience
- Exhibits empathy, courtesy, competence, efficiency and care
- Schedules appointments and procedures, following standard guidelines
- Uses Multiple computer and phone systems to fulfill patient needs over phone
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