Senior Network Support Specialist - Sovereign Core
About this role
About the Role IBM Sovereign Core is shaping the future of cloud and AI for governments by placing sovereignty, governance, and trust at the center of the platform. As a Senior Network Support Specialist, you will act as a key technical specialist supporting highly secure, sovereign cloud environments deployed on‑premises, partner‑operated, and air‑gapped infrastructures built on Red Hat OpenShift. You will handle complex incidents, provide deep troubleshooting, and collaborate across customer and internal teams in regulated environments. What You'll Do
- Serve as a senior, independent resolver for complex issues and provide technical leadership in incident handling across teams.
- Troubleshoot large‑scale, mission‑critical secure environments to ensure network services are resilient, robust, and high‑performing.
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