Senior Manager, School Staff Support Desk
About this role
SUMMARY: The Senior Manager, School Staff Support Desk is responsible for leading a high-performing customer support organization that delivers exceptional technology, products, and operational support to virtual school staff across the country. This leader will manage a team of customer support agents, drive service excellence, and serve as a critical liaison between School Operations, Information Technology (IT), Product, and other cross-functional teams.The Senior Manager will ensure that schoo
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