Senior IAM Support Engineer
About this role
Senior IAM Support Engineer
Role Overview We are seeking a Senior IAM Support Engineer to manage day-to-day IAM operations, provide L2/L3 support, and ensure the stability and security of identity platforms. The role focuses on troubleshooting authentication issues, supporting integrations, and maintaining access management services across enterprise applications.
Core Skills and Experience Authentication and Authorization Support: Strong working knowledge of OAuth 2.0, OpenID Connect (OIDC), and SAML. Experience supporting Auth0 or similar IAM platforms in production environments. Troubleshooting and Incident Management: Proven ability to diagnose and resolve authentication and authorization issues. Experience analyzing logs, SAML assertions, OAuth tokens, and API failures. Familiarity with ticketing systems and SLA-driven.
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