Senior Engineer I, Field Service
About this role
About the Role ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be part of a team providing support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our toolsets at customer sites. What You'll Do
- Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
- Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
- Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
- Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
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