Senior Director, Business Process Management

What Is the Opportunity?

At Travelers, we aim to deliver exceptional customer and agent experiences, drive top-line revenue and underwriting results, and foster a culture of innovation and efficiency across the enterprise. The Business Process Management (BPM) team is committed to managing and improving performance of end-to-end processes critical to business while continuously exploring opportunities to advance and mature process capabilities in addition to collaborating and influencing business partners to ensure their understanding of all initiatives and strategies. As a Sr Director in Business Process Management, you will drive customer, employee, and agent experiences by optimizing end to end business processes for operational effectiveness and efficiency.