Senior Change Manager, Delivery Service Partner
About this role
Senior Change Manager, Delivery Service Partner
The Senior Change Manager (SCM) serves as an orchestrator and coordinator of transformation across the entire delivery network. They support large-scale projects impacting DSPs. This individual contributor doesn't just manage change—they architect it. From the moment a Project Owner (PO) submits a request until well after implementation, the SCM ensures every transition is smooth, purposeful, and impactful. They do so by using their expertise and judgment to distill diverse inputs from large stakeholder groups. SCMs determine the right outcomes, inform decisions, and suggest long-term solutions. This work is both tactical and strategic and requires them to handle complex (often significantly complex) problems and escalations.
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