Senior Business Analyst – CRM Reporting
About this role
This is us
At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.
This is the job
In Bulgaria we are actively seeking a professional to lead the business and reporting requirements workstream for Group CRM changes, ensuring that CRM decisions are translated into clear reporting requirements, agreed business rules, documented impacts and formal business sign-off.
This is you
- Strong workshop facilitation and stakeholder-management skills.
- Experience translating business process changes into reporting requirements.
- Understanding of management reporting, KPIs, data definitions and product/report ownership.
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