Senior Associate AR
About this role
About the Role Senior Associate AR in Guidehouse's India Accounts Receivable team based in Chennai. You will initiate and manage calls with insurance carriers to resolve denials, underpayments, and other claim issues, ensuring HIPAA-compliant, timely follow-up and accurate documentation. What You'll Do
- Initiate calls requesting status of claims in queue
- Contact insurance companies for further explanation of denials and underpayments
- Take appropriate action on claims to guarantee resolution
- Ensure accurate and timely follow up where required
- Document actions taken in claims billing summary notes
- Prioritize pending claims for calling from the aging basket
- Make calls following international norms and applicable confidentiality/HIPAA rules
- Work on denials, rejections, LOAs to accounts and make required corrections to claims
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