Scheduling Specialist
About this role
Scheduling Specialist
As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.
Primary Responsibilities:
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Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
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Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
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Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
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Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate
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