Salesforce Transformation Manager
About this role
About the Role We’re seeking a Salesforce Transformation Manager to optimize Salesforce platforms, design smarter workflows, and drive adoption across Sales and Customer Success. You’ll lead automation initiatives, partner with stakeholders to translate business needs into scalable CRM solutions, and implement AI-driven tools to enhance performance. What You'll Do
- Assess and improve Salesforce, designing smarter workflows, automation and scalable processes across Sales and Customer Success.
- Build and optimise automation to reduce manual effort, improve efficiency and enhance the user experience.
- Partner with stakeholders to understand business needs and translate them into practical CRM solutions and best practice.
- Create clear dashboards and reporting that provide meaningful commercial insights and support decision making.
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