Sales Support Specialist - Customer Support (m/f/d) (80-100%)
About this role
Sales Support Specialist - Customer Support (m/f/d) (80-100%)
In this role you will be responsible for order processing in the spare parts department / Service division based in Baden, Switzerland, ensuring a fast and smooth order fulfillment. This role reports to the Head of Order Fulfillment & Project Management.
Your responsibilities:
- International service center support, including oral and written communication in English and German (ideally also in other foreign languages)
- Technical and commercial order processing in the IT processing system (SAP)
- Preparation and follow-up of quotations
- Processing of e-business transactions (purchase orders, order confirmations, and invoices)
- Organization and coordination with logistics and workshop regarding the completion of materials to be delivered
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