Retail Associate_JPO
About this role
Retail Associate_JPO
Johor Bahru, Johor, Malaysia
(On-site)
About Us
Who we are:
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Job Description
KEY PERFORMANCE INDICATORS:
- Achieve Individual Sales and Store sales targets as well as other personal retail metric targets given (i.e Average Transaction Value (ATV), Personal Conversion Rate (CR), Unit Per Transaction (UPT), CXE result)
- Achieve high service standards as per Mystery Shopper Program & GUESTS guidelines and checklist
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