Restaurant Manager
About this role
About the Role Chili's Managers are wired for hospitality. We're in the people business and focus on making guests feel special, while leading a team to deliver great experiences. This role balances guiding a high-energy shift, meeting financial responsibilities, and driving guest satisfaction through operational excellence. What You'll Do
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
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