Radiology Administrative Support / Scheduler

Summary Provides customer service and administrative support for the Radiology department. Serves as a key point of contact for patients, clinicians, and technologists. Responsible for scheduling appointments, managing referrals, conducting patient outreach, and supporting departmental operations. Works independently to coordinate patient access, improve workflow efficiency, and ensure smooth communication between patients, providers, and imaging staff.

Primary Responsibilities: Manage patient flow, scheduling, and appointment availability. Schedule imaging exams and follow-up appointments. Assist with referral processing and coordinate communication with other departments. Contact patients regarding appointments and follow-up care. Determine urgency of appointments and appropriately prioritize scheduling needs. Verify insurance coverage and patient demographic information.