Quality Engineer
About this role
About the Role This position provides leadership and support on assigned quality programs ensuring products are manufactured to customer specifications and SKF quality requirements. It also serves as the liaison between customers, vendors, and the factory on quality issues to drive world-class performance and continuous improvement across SKF's bearings and related product lines. What You'll Do
- Manage performance and conformance related customer complaints, applying strong analytical and problem solving methodologies to drive corrective actions and resolution.
- Own and monitor Complaint Management KPIs for the respective responsibility area, ensuring visibility, accountability, and continuous improvement.
- Lead complaint reduction initiatives across the responsibility area, utilizing data driven insights to identify systemic issues and implement preventive actions.
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