Program Manager, Global Delivery Feedback and Insights

Amazon

About this role

The Delivery Feedback and Insights (DFI) team is looking for a strong Program Manager to own the programmatic architecture and Delivery Service Partner (DSP) enablement strategy for the DFI global product. You'll serve as the single-threaded leader responsible for the DFI framework, the foundational structure that helps DSPs mitigate risks, prevent incidents, and enhance the delivery experience for customers. You'll own both ends of the program: shaping how DSPs experience DFI and managing the intake and evaluation of all incoming programmatic update requests that evolve the program over time.

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