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HC
Process Associate
Harris Computer
onsite
Office - Chennai-Taramani Posted Jul 31, 2026
About this role
Process Associate
locations
Office - Chennai-Taramani
time type
Full time
posted on
Posted Today
time left to apply
End Date: August 20, 2026 (19 days left to apply)
job requisition id
R0045313
Responsibilities
- Contact healthcare providers via phone, fax, email, or web portals to request medical records.
- Follow up on pending requests to ensure timely receipt of required documentation.
- Verify the completeness and accuracy of received medical records.
- Maintain detailed records of retrieval activities and status updates in client systems.
- Communicate with provider offices and internal teams regarding record status and discrepancies.
- Ensure compliance with HIPAA, client policies, and data privacy regulations.
- Meet daily productivity, quality, and turnaround time targets.
- Escalate unresolved issues, missing records, or provider concerns as appropriate.
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