Platform Operations Engineer
About this role
The Role Plentific is looking for a Platform Operations Engineer to ensure the reliability, availability and day-to-day operation of its cloud infrastructure and deployment platforms.
This role is run and reliability-focused, owning break-fix, incident response and operational support while working closely with the DevOps Platform team to continuously reduce failure rates and recovery times.
Responsibilities
- Own day-to-day operational support of production and non-production environments across Portal/ESB and SaaS platforms
- Act as a primary responder for infrastructure-related incidents, participating in P1/P2 escalations and coordinated incident response
- Perform break-fix activities including deployment failures, infrastructure outages, configuration errors and data recovery from backups
- Maintain and execute operational runbooks and incident playbooks
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