Pension Representative
About this role
About the Role Pension Representative role in a remote environment (preferably from the tri-state area) where you will be the primary point of contact for fund constituents, delivering accurate information and assistance to support participants' retirement journeys. What You'll Do
- Serve as primary point of contact for fund constituents, providing accurate, timely information and assistance via phone, email, and web-based channels.
- Help ensure retirement benefits are managed smoothly and deliver exceptional customer experiences, building trust with participants.
- Collaborate with internal teams to resolve account issues and maintain accurate records in fund account systems. What We're Looking For
- Excellent written and verbal communication skills; strong problem-solving and critical-thinking abilities.
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