Patient Experience Advocate
About this role
About the Role The Patient Experience Advocate supports patient communications for a rheumatology practice, with a focus on bilingual Spanish/English interactions, calls, and appointment scheduling. What You'll Do
- Interpret Spanish and English communications
- Answer incoming calls
- Schedule patient appointments What We're Looking For
- Bilingual Spanish/English communication
- 1+ year call center or admin experience
- 2+ years customer service preferred
- Basic Microsoft Office and email skills
- HIPAA awareness
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