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Patient Account Representative - Commercial Claims

Guidehouse
remote
US - Remote (Any location) Posted Aug 13, 2026

About this role

Patient Account Representative - Commercial Claims

What You Will Do:

The Insurance Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.

Essential Job Functions

  • Account Review
  • Appeals & Denials
  • Commercial Claims
  • Insurance Follow-up
  • Customer Service
  • Billing
  • UB-04 & CMS 1500
  • Complete all business-related requests and correspondence from patients and insurance companies.
  • Responsible for working on 40-70 Accounts Per Day
  • Complete all assigned proj

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