Patient Access Representative

Job Title: Patient Access Representative

Job Description We are looking for a patient access representative to join our team and act as the first point of contact for patients looking to obtain medical care at our organization. Patient Access Representative responsibilities include collecting patient information, preparing various medical documents, and explaining policies to our patients as needed. Ultimately, you will work directly with patients to help them understand the process and steps to obtain medical attention at our organization.

Responsibilities

• Enter patient information into databases and maintain accurate records.
• Relay information to relevant staff members.
• Inform patients and their caregivers of hospital procedures, policies, and protocols.
• Provide patients with billing and payment information.
• Deal with patient questions, concerns, and issues.