Package Consultant-Sales & Service
About this role
About the Role As a Package Consultant – Sales & Service at IBM Consulting, you will implement and configure packaged CRM solutions to streamline sales operations, enhance service delivery, and build lasting customer relationships. You’ll specialize in deploying cloud-based platforms that unify sales, customer service, and support functions across the customer lifecycle. This role sits in IBM Consulting FutureNow Centers, delivering deep technical and industry expertise to a wide range of public and private sector clients worldwide. What You'll Do
- Configure Sales Pipelines and Opportunity Management: implement and tailor standard CRM functionalities to meet specific business needs, ensuring effective lead-to-cash processes and sales operations.
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