Ops Sup Sr. Manager
About this role
Job Overview
The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Manage professional teams and departments through delegation of tasks and responsibilities
- Conduct performance evaluations, compensations and hiring of team members as well as maintain appropriate staffing requirements
- Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
- Create and develop budget, policy formation and short-term resource planning
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