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Operations Officer
Alan & Grant
onsite
Lagos, Nigeria Posted Jul 6, 2026
About this role
Job title: Operations Officer
Our client is a leading Microfinance Bank in Nigeria providing micro-banking services to individuals and SMEs.
Job Summary
- The Operations Officer is responsible for ensuring the efficient day-to-day operations of the bank by supporting branch and back-office activities, ensuring compliance with operational policies and regulatory requirements, maintaining service quality, and facilitating seamless transaction processing.
Key Responsibilities
- Execute daily operational activities in line with the bank's policies and procedures.
- Process customer transactions accurately and within established turnaround times.
- Monitor daily branch operations to ensure efficiency and compliance.
- Ensure proper documentation and processing of account opening, account maintenance, and account closure requests.
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