Operations Manager
About this role
Job title: Operations Manager
The Operations Manager will oversee daily operations of a beachfront hotel, driving guest satisfaction, operational efficiency and profitability while leading and developing departmental staff.
Responsibilities
- Supervise and coordinate all hotel departments to ensure smooth daily operations
- Drive excellent guest service and maintain high hospitality standards
- Monitor operational performance, budgets, and profitability
- Recruit, train, motivate, and evaluate departmental staff
- Ensure compliance with health, safety, and regulatory requirements
- Develop and implement strategies to improve efficiency, occupancy, and guest satisfaction
Requirements
- Minimum of 5 years' proven experience as an Operations Manager in a reputable hotel or hospitality establishment
- HND degree or higher
- Must be 40 years of age or older
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