Onsite Technician
About this role
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Greece – Thessaloniki
IT
Full-time
Your skills
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Problem Solving
- Customer Focus
- Resilience
- Analytical thinking
Your tasks
-
Provide day to day local/remote desktop support
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Handle inbound calls and answer questions
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Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
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