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Onboarding Consultant II, Retail

Toast
remote
Remote, United States

About this role

Onboarding Consultant II, Retail

R14826

Remote

Remote, United States

Customer Success

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life (Responsibilities)

The Retail Team is a newer vertical to Toast, building out our sales and servicing capacity to retail customers.

As an Onboarding Consultant, Toast’s way of saying an “Implementation Specialist”, you serve as the customer’s relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey. You are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals, prioritize work based on customer need and Toast requirements and deliver high quality customer interactions.

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