Omni Specialist
About this role
What You’ll Do
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Pet First
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Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners.
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Adhere to and promote all safety, loss prevention, and operational procedures.
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Escalate issues or concerns appropriately to the Leader on Duty.
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Foster the Fun
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Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor.
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Support customer interactions using Petco’s selling model as needed.
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Contribute to a collaborative, inclusive team culture focused on shared success.
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Let’s Go!
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Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping.
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Support efficient Omni Channel execution to reduce processing time through process familiarity and operational discipline.
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