Ocean Export Supervisor

We have an exciting opportunity for an Ocean Export Supervisor who will be responsible for the end to end performance and profitability of the local Ocean Export product team which includes Operations and Customer Service. This role drives performance of the ocean freight specialists team while ensuring quality and regulatory compliance.

​Key Responsibilities:

Manages, oversees, and performs supervisory tasks to direct and control activities performed to effectively manage the end to end Ocean Export processes Serves as the escalation contact for customer’s Ocean Export shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction Assumes responsibility for good working practices, safety, and security for customer shipments and staff