Network Specialist
About this role
Job Title: Network Specialist
Location: Lagos Department: Operations Reporting to: Manager, Core Network Operations
Purpose Statement This role is responsible for the strategic and operational management of the Network Support team, ensuring the highest quality of service, customer satisfaction, and alignment with business development goals. This role will oversee team performance in maintaining, troubleshooting, and improving network services and systems to guarantee seamless service delivery and meet both Quality of Service (QoS) and Quality of Experience (QoE) standards; will contribute to business development efforts by collaborating on the creation of new products and solutions to meet evolving customer needs, driving innovation, and supporting market competitiveness.
Principal Accountabilities/Objectives
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