Network Security Engineer I (Palo Alto)
About this role
About the Role Rackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence-driven security services.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats. What You'll Do
- Monitor customer network and security environments to ensure availability, performance, and security.
- Perform continuous monitoring of firewall and Azure networking alerts/events and respond according to operational procedures.
- Handle customer incidents, requests, and service tickets within agreed SLAs.
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