Mid-Market Account Success Management Senior Manager
About this role
About the Role
Accenture's LearnVantage team is seeking a Senior Manager to lead and scale the Customer Success organization for mid-market accounts. You will define and execute the CS strategy, own the post-sales lifecycle, and partner across Sales, Product, Professional Services, Support, Marketing, and Finance to drive retention, expansion, and measurable business outcomes for enterprise clients. What You'll Do
- Define and execute the company's Customer Success strategy, aligning customer outcomes with business objectives.
- Build, lead, and develop a high-performing Customer Success organization, including hiring, coaching, and performance management.
- Own end-to-end post-sales lifecycle: onboarding, adoption, renewal, and expansion.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.