Member Services Representative
About this role
Member Services Representative
SUMMARY: A Member Services Representative is responsible for providing, via telephone contact, a wide variety of Credit Union services to members including transactions, disseminating information, problem resolution and applicable product/service suggestions.
This role offers a base salary of $20.00 per hour, participation in the Member Services Incentive Program, and a comprehensive benefits package, including Medical, Dental, Vision, and 401(K) company match.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide phone service regarding savings accounts by:
- Informing members of general information concerning savings accounts and credit union membership.
- Initiating process to open new savings accounts for members and starting payroll deductions if requested.
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