Media Tech Support L3
About this role
About the Role LTIMindtree is seeking a Media Tech Support L3 to support file-based workflows within the Paramount Media Technology division. The role involves responding to support requests, collaborating with engineering to resolve issues, validating solutions, and updating documentation to ensure high client care and satisfaction. The ideal candidate is self-sufficient, communicates clearly, and thrives in a multidisciplinary team while representing the company with integrity. What You'll Do
- Interface with internal support teams or users on issues raised to Media Technology.
- Collaborate with internal or external teams to identify/address potential issues with transcoding, autoQC, or content delivery.
- Maintain knowledge of cloud compute software and network within the environment.
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